Terms of Service
The ground rules for working together. Written to be read, not to be survived.
1. Who these terms cover
Ferrywood Studio is a sole proprietorship operated by Logan Drake in Coopersville, Michigan ("we", "us"). These terms apply to visitors of this site and to clients who engage us for design or development work.
For any paid project, the written proposal or quote you receive is the controlling agreement. Where it conflicts with this page, the proposal wins.
2. Quotes and scope
Prices listed on this site are starting points, not fixed quotes. Every project gets a written scope covering deliverables, page count, timeline, and cost before any work begins. Work outside that scope is quoted separately and never billed as a surprise.
3. Payment
- A deposit is due before work starts. The remainder is due before the site goes live on your domain.
- Recurring maintenance is billed monthly and can be cancelled at any time, effective at the end of the current billing month.
- Deposits cover work already performed and are non-refundable once a project has started.
4. What we need from you
Projects stall on missing content far more often than on code. You are responsible for supplying text, images, logos, menus, hours, and account access in a usable form, and for having the right to use anything you send us. If materials or feedback go quiet for more than 30 days, we may close the project and bill for work completed to that point.
5. Revisions
Every project includes revision rounds, stated in your proposal. Revisions cover refinement of agreed work. A change of direction after approval is new work, and we'll tell you that before doing it rather than after.
6. Ownership
On final payment, you own the finished website: the design, the page content, and the custom code written for your project. Underlying tools, frameworks, and any reusable components or techniques we developed before or apart from your project remain ours, and you get a perpetual licence to use them as part of your site.
Portfolio rights.We may display completed work, including screenshots and a description of what was built, on this site and in other promotional material. If you would rather we didn't, say so in writing and we'll take it down.
7. Third-party services
Sites we build often depend on services we don't control, such as hosting, domain registrars, online ordering platforms, payment processors, and email providers. Those services have their own terms and their own pricing, and we aren't responsible for their outages, changes, or fees.
8. Warranty and limits
We'll fix bugs in work we delivered, at no charge, for 30 days after launch. Beyond that, sites are provided as is. We don't guarantee specific search rankings, traffic numbers, or sales results, because nobody can honestly guarantee those.
To the extent the law allows, our total liability for any claim relating to a project is limited to the amount you paid us for that project, and we aren't liable for indirect or consequential losses such as lost profits or lost data.
9. Ending a project
Either of us may end a project in writing. You pay for work completed up to that point; we hand over the finished portions of what you've paid for.
10. Governing law
These terms are governed by the laws of the State of Michigan, and any dispute belongs in the state or federal courts serving Ottawa County, Michigan.
11. Changes
We may update these terms. The date at the top reflects the current version, and changes don't apply retroactively to a project already under a signed proposal.
12. Contact
Questions about any of this: ldrake773@gmail.com, or through the contact page.
Related: our privacy and cookie policy and our accessibility statement.